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Student Employee Job Description
Pay Rate: Tier 2
Reference Assistants provide assistance to library patrons by answering first-, second- and third-tier reference questions, answering campus and building informational and directional questions, instructing patrons on the use of library equipment (printers, copiers, scanners, microfilm viewers, etc.) and the productivity software loaded on the library’s public computer workstations. Assistants are also responsible for helping patrons with the printing process including wireless printing, adding money to their FLASHcash account online or using FLASHcard machine and scheduling bookable study spaces. This list is not exhaustive.