SMS Fall and Spring Semester Hours

Monday through Thursday 9:00 am to 9:00 pm
Friday 9:00 am to 5:00 pm
Saturday Noon to 5:00 pm
Sunday Noon to 9:00 pm
Closed holidays

Finals Week, Intersession and "Spring Break" Hours

Monday through Thursday 10:00 am to 5:00 pm
Friday 10:00 am to 4:45 pm
Closed Weekends

Summer Session Hours

9:00 am to 5:00 pm Monday through Friday.
Closed Weekends

To Contact the SMS ...

Before contacting us for help with a project, you should first check out the TUTORIALS pages to see if there is a tutorial that answers your question(s). 

You can send e-mail or call with your questions or comments to Gary Mote, SMS Manager, 672-1851 or to CourTney Collins, SMS Assistant Manager, 672-1715.   If you come in, call or contact us using email, you should provide the following information in addition to your question:

• Your full name please 
• Course Name and Instructor's Name if your question is related to a course
• Your Kent email address if sending from some other email other than kent.edu
• The full URL to your website if you are having a web related problem after uploading to a server.

In addition to wanting to help you solve any web, multimedia or video problems you might be having, we welcome your comments and appreciate your feedback about the SMS' facilities and support services. We are always looking for ways to improve both for you.

You can also reach a Multimedia Consultant directly at the SMS helpdesk by calling: 330-672-0221