Student Support

How we help

Besides providing students with a great place to work and free access to multimedia and digital video computer systems and software, the SMS provides support for students working on presentation project assignments in several ways.   

SMS tutorials and other online resources 

If you want help with a project assigned here at KSU, you should start with one of the many online TUTORIALS provided on this website. They are easy to follow, step-by-step guides that can walk you through the entire project, provide important troubleshooting tips and, most importantly, save you a trip to the library. 

You can, and should also get into the habit of using the Help search engine and related tutorials available with the software that you're using.

Finally, Google can be an invaluable resource for finding complete tutorials or just finding the answer to the one problem you might be having. 

On-call support

For those students who still need help, the SMS has multimedia consultants who are available to help you. You don't need an appointment ... just come in! During the Fall 2020 semester, however, the SMS can only offer virtual consultations. Please contact SMS staff either by email at kentstatesms@gmail.com or 330-672-0221 to get started. If assistance via email or phone does not suffice it may be possible to set up a video consult.

Jobs at the SMS

The Student Multimedia Studio employs a team of Student Consultants to assist in the operations of the makerspace. To apply for a job at the SMS, visit the Jobs for Students page on the University Libraries website.

Related campus resources