IMaKSULibrarian

Need help, but can't get to the Library? You can now get expert help from a KSU Librarian through IM.

Hours (during fall and spring semesters)

• Monday - Thursday: 9-9
• Friday: 9-5
• Saturday: 12-5
• Sunday: 1-9

AIM users click here to IMaKSULibrarian!

Yahoo users click here to IMaKSULibrarian!

ICQ users click here to IMaKSULibrarian!

IM and Phone Reference Tips

• The in-person patron has priority over IM or phone patrons.
• If the librarians are busy helping in-person patrons, please try back in a few minutes.
• Please limit requests to 3 known items or citations or to quick reference look-ups. Some examples of appropriate IM or phone requests include

• Do you own a copy of Macbeth?
• Do you carry a journal called Childhood Education and if so, which volumes do you own?
• What is the zip code of Fairbanks, Alaska?

Privacy

Kent State University Libraries and Media Services is committed to protecting the privacy and confidentiality of its users. Like all web and library services, we have access to some information about your use of our system. For further information, click here.

In using the IM reference service, your IM userid and a transcript of your IM conversation with the KSU librarian will be archived. These archived materials are retained solely for use in evaluating the IM service and training staff. The archived transcripts will be deleted regularly.

If you use the OhioLINK Chat service, you may wish to refer to their privacy policy .