Quick links to questions below...

Library Users (Students & Faculty):
More Questions

Contacts for general questions, Copyright, Open Access Kent State (OAKS),  data management, and Special Collections & Archives

Library Users (Students & Faculty)

If the Libraries are closed, how do I find the information I need for my class assignments and projects?
We have thousands of online resources available to help meet your research needs. Please use the resources available on our research tools page

We are happy to help with your research needs. Librarians are standing by to help assist you. The Chat Reference service is available during these hours for the rest of the semester:

Mon – Thu: 8am to 8pm
Fri – Sun: 8am to 4pm

You can also contact your subject librarian for help.
Can I still request physical books?
Yes, using our new Curbside Pickup @ University Library service. We are happy to help you find resources that meet your needs. Contact our Chat Reference service or your subject librarian for help.
I requested books before the Libraries closed. Can I still receive these books?
If we received the materials, you should have received an email from us regarding these items. If we did not receive them, those requests were cancelled.
How do I return the books that I currently have checked out?
All materials have been renewed and are now due August 31, 2020. If you need to return materials, your options are as follows:

  • If you are in the Kent Campus area, you can return the items by placing them in one of the two book drops at the University Library. The book drops are located adjacent to the main entrance at the front of the building and near the loading dock at the rear of the building.
  • If you are elsewhere in Ohio, you can return the items to your nearest Kent State Regional Campus Library or to any OhioLINK member library when they re-open. OhioLINK member libraries are listed here.
  • If you are unable to return your items to the Kent campus library or another OhioLINK college or university library, please complete this form for instructions on returning items by mail.
  • If you have further questions or issues, contact us at

I accidentally took my Kent Library materials with me, can I mail them to the library, and if so, to whom do I address the box?
Please complete this form for instructions on returning items by mail.
Do I need to renew the materials I currently have checked out?
No. We have already renewed all materials through August 31, 2020.
I have a Chromebook checked out from the Libraries. What do I do?
You don’t need to do anything. Please keep using the Chromebook. We have already renewed Chromebooks through August 31, 2020.
Is support for statistical analysis still available?
Statistical Consulting appointments are still available during the closure. All appointments will be held using Microsoft Teams or Google Meet.
You can sign up for an appointment time using the Scheduler or by emailing If you prefer a particular video conferencing software, please include this when you sign up.
Do the Libraries have tutorials available that may help me?
Yes, we have a number of tutorials available. Contact your subject librarian if you have questions.


I am looking for online resources to use in my class that I’ve transitioned to remote delivery. How can the library help?
If you need online materials such as ebooks, streaming videos, articles, etc. for your course, please see the Course Reserves Website for more information and to submit a request.
You might also review already available streaming video resources.
Your subject librarian can help too. Don’t hesitate to ask.
I had planned on a librarian providing instruction to my class. What options do I have?
Our subject librarians can provide library instruction by various means for your class. Please consult your subject librarian to discuss options.
Can the library scan (make digital) the print resources I formerly relied on for my teaching?
At this time, we are unable to do further scanning, but do let us know your needs. We are skilled at identifying online alternatives and many publishers are making resources freely available online.
Contact our Course Reserves Website or your subject librarian for assistance.
I am looking for Open Educational Resources. Can the library help?
Yes, check out our affordable course materials site. It contains links to several high-quality repositories of open educational resources.
We also recommend OhioLINK’s Affordable Learning COVID-19 support page.
You can also contact your subject librarian directly for help with open educational resources.

More Questions?

POSTED: Wednesday, March 25, 2020 - 8:53am
UPDATED: Wednesday, July 8, 2020 - 11:03am