KENT STATE UNIVERSITY LIBRARIES COVID-19 FAQ

KENT STATE UNIVERSITY LIBRARIES COVID-19 FAQ

FAQs 

Quick links to questions below...

Library Users (Students & Faculty):
Faculty
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Contacts for general questions, Copyright, Open Access Kent State (OAKS),  data management, and Special Collections & Archives

Library Users (Students & Faculty)

If the Libraries are closed, how do I find the information I need for my class assignments and projects?
We have thousands of online resources available to help meet your research needs. Please use the resources available on our research tools page

We are happy to help with your research needs. Librarians are standing by to help assist you. The Chat Reference service is available during these hours for the rest of the semester:

Mon – Thu: 8am to 8pm
Fri – Sun: 8am to 4pm

You can also contact your subject librarian for help.
 
Can I still request physical books?
Not at this time. But we encourage you to let us know your needs. We are happy to help you find online resources that meet your needs.
Contact us our Chat Reference service or your subject librarian for help.
 
I requested books before the Libraries closed. Can I still receive these books?
Not at this time. We will reassess the availability of these books as we move forward.
 
How do I return the books that I currently have checked out?
We encourage you not to return materials at this point. All materials have been renewed through May 11th.
If you must return materials, you can use one of two book drops at the University Library. They are located at the front of the building adjacent to the main entrance and at the rear of the building near the loading dock.
 
I accidentally took my Kent Library materials with me, can I mail them to the library, and if so, to whom do I address the box?
No. We encourage you not to return library materials at this point. You can return them later. Contact library@kent.edu if you have questions.
 
Do I need to renew the materials I currently have checked out?
No. We have already renewed all materials through May 11th.
 
I have a Chromebook checked out from the Libraries. What do I do?
You don’t need to do anything. Please keep using the Chromebook. We have already renewed Chromebooks through May 11th.
 
Is support for statistical analysis still available?
Statistical Consulting appointments are still available during the closure. All appointments will be held using Microsoft Teams or Google Meet.
You can sign up for an appointment time using the Scheduler or by emailing kyeager4@kent.edu. If you prefer a particular video conferencing software, please include this when you sign up.
 
Do the Libraries have tutorials available that may help me?
Yes, we have a number of tutorials available. Contact your subject librarian if you have questions.

Faculty

I am looking for online resources to use in my class that I’ve transitioned to remote delivery. How can the library help?
If you need online materials such as ebooks, streaming videos, articles, etc. for your course, please see the Course Reserves Website for more information and to submit a request.
You might also review already available streaming video resources.
Your subject librarian can help too. Don’t hesitate to ask.
 
I had planned on a librarian providing instruction to my class. What options do I have?
Our subject librarians can provide library instruction by various means for your class. Please consult your subject librarian to discuss options.
 
Can the library scan (make digital) the print resources I formerly relied on for my teaching?
At this time, we are unable to do further scanning, but do let us know your needs. We are skilled at identifying online alternatives and many publishers are making resources freely available online.
Contact our Course Reserves Website or your subject librarian for assistance.
 
I am looking for Open Educational Resources. Can the library help?
Yes, check out our affordable course materials site. It contains links to several high-quality repositories of open educational resources.
We also recommend OhioLINK’s Affordable Learning COVID-19 support page.
You can also contact your subject librarian directly for help with open educational resources.

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POSTED: Wednesday, March 25, 2020 - 8:53am
UPDATED: Wednesday, March 25, 2020 - 5:46pm