Kent State University Libraries Coronavirus (COVID-19) FAQ

Kent State University Libraries Coronavirus (COVID-19) FAQ

FAQs

Library Users (Students & Faculty):
Faculty
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Contacts for general questions, Copyright, Open Access Kent State (OAKS),  data management, and Special Collections & Archives

Library Users (Students & Faculty)

Is the library open and what are the hours?
The building reopened on August 17, 2020. Hours will vary the first few weeks and until after Labor Day. Please refer to our Daily Hours page for specifics.

When the Libraries are closed, how do I find the information I need for my class assignments and projects?
We have thousands of online resources available to help meet your research needs. Please use the resources available on our research tools page

We are happy to help with your research needs. Librarians are standing by to help assist you. The Chat Reference service is available during these hours for the rest of the semester:

You can also contact your subject librarian for help.
 
Can I request physical books?
Yes, we have resumed lending Kent items as well as OhioLINK and SearchOhio items. You can pick up items using our new Curbside Pickup @ University Library service or by visiting the circulation desk at any of our library locations. We are happy to help you find resources that meet your needs. Contact our Chat Reference service or your subject librarian for help.
 
I requested books before the Libraries closed, can I still receive these books?
In late June we contacted everyone we had materials for on our shelves. You should have received an email from us regarding these items. If you did not receive a message from us, those requests were cancelled. If you would still like borrow these items, you must re-request them.
 
How do I return the books that I currently have checked out?
If you need to return materials, your options are as follows:

  • If you are in the Kent Campus area, you can return the items by placing them in one of the two book drops at the University Library. The book drops are located adjacent to the main entrance at the front of the building and near the loading dock at the rear of the building.
  • If you are elsewhere in Ohio, you can return the items to your nearest Kent State Regional Campus Library or to any OhioLINK member library when they re-open. OhioLINK member libraries are listed here.
  • If you are unable to return your items to the Kent campus library or another OhioLINK college or university library, please complete this form for instructions on returning items by mail.
  • If you have further questions or issues, contact us at library@kent.edu

I took my Kent Library materials with me when campus closed in spring and I'm not coming back to campus, can I mail them to the library?
Please complete thisform for instructions on returning items by mail.
 
Do I need to renew the materials I currently have checked out?
All materials borrowed prior to our campus closure have been were renewed and are due August 31, 2020. If you need to items longer you can renew them online.
 
I have a Chromebook checked out from the Libraries. What do I do?
Checked out Chromebooks are due August 31, 2020.
 
Is support for statistical analysis still available?
Statistical Consulting appointments are available virtually. All appointments will be held using Microsoft Teams or Google Meet.
You can sign up for an appointment time using the Scheduler or by emailing kyeager4@kent.edu. If you prefer a particular video conferencing software, please include this when you sign up.
 
Do the Libraries have tutorials available that may help me?
Yes, we have a number of tutorials available. Contact your subject librarian if you have questions.

What does By Appointment Only mean?
This may vary slightly from location to location but in general it means the service or facility is only available during designated, pre-scheduled times. However, it does not necessarily mean that the service will be in person, as many by appointment services are being delivered remotely.

Faculty

I am looking for online resources to use in my class that I’ve transitioned to remote delivery. How can the library help?
If you need online materials such as ebooks, streaming videos, articles, etc. for your course, please see the Course Reserves Website for more information and to submit a request.
You might also review already available streaming video resources.
Your subject librarian can help too. Don’t hesitate to ask.
 
I had planned on a librarian providing instruction to my class. What options do I have?
Our subject librarians can provide library instruction by various means for your class. Please consult your subject librarian to discuss options.
 
Can the library scan (make digital) the print resources I formerly relied on for my teaching?
At this time, we are unable to do further scanning, but do let us know your needs. We are skilled at identifying online alternatives and many publishers are making resources freely available online.
Contact our Course Reserves Website or your subject librarian for assistance.
 
I am looking for Open Educational Resources. Can the library help?
Yes, check out our affordable course materials site. It contains links to several high-quality repositories of open educational resources.
We also recommend OhioLINK’s Affordable Learning COVID-19 support page.
You can also contact your subject librarian directly for help with open educational resources.

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POSTED: Wednesday, March 25, 2020 - 8:53am
UPDATED: Wednesday, August 26, 2020 - 3:34pm