Thomas M. Warren

Reference Center Manager, Reference Librarian

  • ​Provides user-centered reference services through desk duty, office hours, and in response to individual inquiries in person and through phone, mail, e-mail, and text.
  • Participates in planning and evaluation of user services to insure the greatest possible impact with given resources.
  • Develops print and Web-based reference and instructional aids to support core service programs.
  • Participates in staff training by offering and attending sessions to maintain and upgrade needed skills.
  • Provides basic orientation and instructional sessions, such as tours, term paper clinics, etc.
  • Coordinates the collection and analysis of statistics related to reference services.
  • Works as assigned in department and University Libraries working groups and committees.
  • Maintains a thorough understanding and awareness of library systems, policies, and procedures.
  • Maintains a collegial and constructive environment based upon open communication and the fostering of good working relationships among all staff.
  • Works in departmental and University Libraries’ working groups to insure objectives are effectively met.
  • Embodies the highest professional standards.
  • Participates in other activities as assigned.